Dear Valued Guest
At La Cotte, the health and safety of our guests and team members remains our highest priority. In challenging times such as these we believe that coming together as a business to help fight the spread of coronavirus is our only viable choice.
The spread of COVID-19 is a crisis that cannot be taken lightly. We extend our utmost sympathy and support to those affected during this challenging time and hope for a speedy resolution to the situation.
We are also hopeful that both resilience and proactive measures will aid in getting the pandemic firmly under control on a global scale. At La Cotte, we believe that this starts at home.
Hygiene has always been an extremely high priority at our property. In response to our current circumstances, even more stringent hygiene standards are being formally enforced. Daily inspections are ongoing, in order to ensure that standards are maintained, and we have taken several additional measures, developed in consultation with public health authorities:
Consultation with the public health authorities is an ongoing process. As the La Cotte team receives
more pertinent information, we will readily keep all associates and guests updated on any new
developments or measures we put into place in order to combat the spread of COVID-19.
We will activate our management team once when we open again to provide around-the-clock assistance to our guests. The team have been prepared to act swiftly should we be alerted to a suspected case of coronavirus at our property.
Should you not feel well or suspect that you are at risk, please do not go to the public areas. Please call the duty managers and they will, in turn, get a health practitioner to contact you. La Cotte, remains committed to offering you and our team peace of mind that we are being proactive in minimising risks in these difficult times.
At La Cotte, we will continue to operate in the best interests of wellbeing for our guests and staff. We are confident that by coming together to face this health crisis, we can get the situation under control and maintain stringent hygiene at all our properties – now and for the foreseeable future.